Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness Kenneth Cloke

ISBN: 9780787950606

Published: August 18th 2000

Hardcover

240 pages


Description

Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness  by  Kenneth Cloke

Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness by Kenneth Cloke
August 18th 2000 | Hardcover | PDF, EPUB, FB2, DjVu, audiobook, mp3, RTF | 240 pages | ISBN: 9780787950606 | 9.32 Mb

Learn how personal and organizational conflicts can be resolved by listening closely to the stories people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings themMoreLearn how personal and organizational conflicts can be resolved by listening closely to the stories people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together.

This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of case studies from the authors first-hand experience with thousands of clients.

These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.



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